

Frequently Asked Questions
Common Inquiries
WHAT IS IN-HOME GROOMING?
Here at Paws R Us In-Home Mobile Grooming, we do the entire service inside YOUR home. We will bring all of our own tools and supplies into your home to groom your dog in either your bathroom, kitchen, laundry room, garage, covered outdoor patio (weather permitting), or any other room inside your house that has access to water or an outlet. After the service, we will clean all the hair/water from your area. We do ask for a couple generic towels per pet to help dry them and to help clean up after the service.
DO WE OFFER MOBILE GROOMING?
Yes. We are a mobile business that comes to you, but our grooming is performed inside your home rather than in a grooming van. It’s quieter, one-on-one, and often much less stressful for pets.
WHAT IS INCLUDED IN BATH AND BRUSH SERVICE?
A bath and brush service includes a bath with specialty shampoo and conditioner, deshedding or brush out, nail trim, ear cleaning, external gland expression by request. We also offer free nail dremel service for new clients.
WHAT IS INCLUDED IN BATH AND TIDY-UP SERVICE?
A bath and tidy-up service includes all services from bath and brush plus trimming of face, feet, and sanitary area.
WHAT IS INCLUDED IN BATH AND HAIRCUT SERVICE?
A bath and haircut service includes all services from bath and brush plus a full-body haircut for any desired cut or length, including Summer Cut, Puppy Cut, Shave or Shavedown, Half-off all over, Light Trim all over, Styling, Breed Standard Cuts for Schnauzers, Bichons, Poodles, Cocker Spaniels, Terriers, and more.
WHAT MAKES IN HOME GROOMING BETTER FOR ANXIOUS DOGS?
We groom one pet at a time inside their own home, which removes many common stress triggers like barking dogs, cages, bright lights, and loud equipment. Our calm, patient process is designed to reduce anxiety and support long-term grooming success.
WILL I BE ABLE TO USE THE SAME GROOMER EVERY TIME?
We know how important it is for you and your pet to foster a long-term relationship with your Preferred Groomer. When you use a groomer for the first time, that groomer is linked to your account for all future appointments, so when you rebook, you will automatically be given first priority to pick your favorite groomer. We also understand that not every groomer may be the perfect fit for you and your pet, so if you would like to request a new groomer, we are able to unlink your preferred groomer at any time.
DO WE OFFER STANDALONE DOG NAIL TRIMMING?
Yes. We offer nail trims as part of a full groom or as a standalone service in many cases. We take a calm approach and go at your dog’s pace, especially for nervous dogs.
WILL A PUPPY BENEFIT FROM IN HOME GROOMING?
Yes, of course! Our puppy introductory groom focuses on positive exposure, not perfection. We gently introduce your puppy to bathing, drying, brushing, and light trimming so they can build confidence and feel safe during future appointments.
WHAT IS STRESS-FREE DOG GROOMING?
Stress-free grooming means prioritizing your dog’s emotional and physical well-being over speed. We work at your dog’s pace, use calm handling, and avoid forcing procedures that create fear. Our goal is a safe, comfortable experience every time.
WILL A SENIOR DOG BENEFIT FROM IN HOME GROOMING?
Yes. Senior dogs often benefit most from in-home grooming because it minimizes physical strain and stress. We allow extra time, use supportive handling techniques, and adjust the service to accommodate arthritis, vision changes, or medical conditions.
WHERE DOES THE GROOMING TAKE PLACE?
All grooming is done inside your home using your kitchen, laundry room, bathroom, patio, or another approved space.
DO I NEED TO BE HOME?
New clients must be home for their first visit. After that, you do not need to be home. We offer turn-key service. If you will be away, please place your pet in a safe room where they cannot hide, run, or escape.
DO WE GROOM NERVOUS OR ANXIOUS DOGS?
Absolutely. Many of our clients come to us because their dog struggles in traditional salons or mobile vans. In-home grooming allows your pet to stay in a familiar environment, which dramatically reduces stress. We take a calm, patient approach and adjust the groom to your dog’s comfort level.
DO WE WORK WITH RESCUE DOGS WHO MAY HAVE TRAUMA OR NEGLECT?
We do. Many of our clients are rescues who need a gentle, trauma-informed approach. We understand that grooming can feel overwhelming for dogs with unknown histories. Our focus is building trust and creating a safe, predictable experience.
WHAT IF MY PET IS AGGRESSIVE?
Yes. We specialize in working with fearful, reactive, and previously labeled “aggressive” dogs. Because we groom one-on-one inside your home, your dog isn’t exposed to loud dryers, cages, or other dogs that can trigger stress. We move slowly, prioritize safety, and never force a groom. Our goal is progress and trust, not speed.
SERVICEABLE CITIES, TOWNS, OR ZIP CODES
Phoenix Valley / Metro Area from Buckeye (excluding Sun City Festival) to Queen Creek, and South Phoenix to Anthem
Mobile dog grooming Apache Junction (85117, 85118, 85119, 85120, 85178)
Mobile dog grooming Avondale (85323, 85392)
Mobile dog grooming Buckeye (85326, 85396)
Mobile dog grooming Carefree (85377)
Mobile dog grooming Cave Creek (85327, 85331)
Mobile dog grooming Chandler (85224, 85225, 85226, 85244, 85246, 85248, 85249, 85286)
Mobile dog grooming El Mirage (85335)
Mobile dog grooming Fountain Hills (85268, 85269)
Mobile dog grooming Gilbert (85233, 85234, 85295, 85296, 85297, 85298, 85299)
Mobile dog grooming Glendale (85301, 85302, 85303, 85304, 85305, 85306, 85307, 85308, 85309, 85310, 85311, 85312, 85318)
Mobile dog grooming Goodyear (85338, 85395)
Mobile dog grooming Guadalupe (85280, 85281, 85282, 85283, 85284, 85285, 85287, 85288)
Mobile dog grooming Litchfield Park (85340)
Mobile dog grooming Mesa (85201, 85202, 85203, 85205, 85205, 85206, 85207, 85208, 85209, 85210, 85211, 85212, 85213, 85214, 85215, 85216, 85274, 85275, 85277)
Mobile dog grooming Paradise Valley (85253)
Mobile dog grooming Peoria (85345, 85380, 85381, 85382, 85383, 85385)
Mobile dog grooming Phoenix (85001, 85002, 85003, 85004, 85005, 85006, 85007, 85008, 85009, 85010, 85011, 85012, 85013, 85014, 85015, 85016, 85017, 85018, 85019, 85020, 85021, 85022, 85023, 85024, 85026, 85027, 85028, 85029, 85030, 85031, 85032, 85033, 85034, 85035, 85036, 85037, 85038, 85039, 85040, 85041, 85042, 85043, 85044, 85045, 85046, 85047, 85048, 85050, 85051, 85053, 85054, 85083, 85085, 85087, 85088)
Mobile dog grooming Queen Creek (85140, 85142, 85143, 85144)
Mobile dog grooming Scottsdale (85250, 85251, 85252, 85253, 85254, 85255, 85256, 85257, 85258, 85259, 85260, 85261, 85262, 85263, 85264, 85266, 85267, 85268, 85269, 85271)
Mobile dog grooming Sun City / Mobile dog grooming Sun City West (85351, 85372, 85373, 85374, 85375, 85376, 85379, 85387)
Mobile dog grooming Surprise (85374, 85378, 85379, 85387, 85388)
Mobile dog grooming Tempe (85280, 85281, 85282, 85283, 85284, 85285, 85287, 85288)
Mobile dog grooming Tolleson (85353)